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Front End Supervisor

2 months ago


Cornelius, North Carolina, United States HomeSense Full time
Job Summary

We are seeking a highly skilled and motivated Front End Supervisor to join our team at HomeSense. As a Front End Supervisor, you will be responsible for leading the frontline team to deliver a highly satisfied customer experience, driving customer loyalty, and promoting a culture of excellence.

Key Responsibilities
  • Customer Experience: Promote a highly satisfied customer experience by ensuring that all customers receive exceptional service and support.
  • Team Leadership: Lead and develop a high-performing team of Associates to achieve sales goals and provide excellent customer service.
  • Operational Excellence: Ensure that all operational procedures are followed, including cash handling, inventory management, and store appearance.
  • Training and Development: Provide training and coaching to Associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Communication: Communicate effectively with Associates, management, and customers to ensure that everyone is informed and aligned.
Requirements
  • Education: High school graduate or equivalent degree preferred.
  • Availability: Available to work a flexible schedule, including evenings and weekends.
  • Skills: Excellent interpersonal and customer service skills, ability to work as a team member, and ability to lift heavy merchandise.
What We Offer

We offer a competitive hourly rate, opportunities for career growth and development, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.