IT Support Specialist

2 weeks ago


Amiens, Hauts-de-France, United States Primoris Renewable Energy Full time
Job Overview

Primoris Renewable Energy, a leading construction company in renewable energy infrastructure projects, is seeking an IT Service Desk Technician to join their team. Based in Aurora, Colorado, this role will be responsible for providing timely and knowledgeable assistance to technical inquiries within the organization.

Key Responsibilities
  • Respond to technical inquiries and provide troubleshooting support to employees.
  • Troubleshoot system failures, debug, and repair issues while analyzing grievances and providing suitable solutions.
  • Maintain and repair technological equipment, software configuration, and peripheral devices.
  • Provide end-user orientation and guidance on new software and computer equipment.
  • Schedule routine maintenance/upgrades and work with end-users to meet their timelines.
Requirements
  • Bachelor's degree in Computer Science or relevant field.
  • 3-5 years of experience as an IT Technician or similar role.
  • Thorough knowledge of computer systems and IT components.
  • Excellent communication, diagnostic, and problem-solving skills.
  • Good knowledge of internet security and data privacy principles.
  • Active Directory administration and MS Windows 10 expertise.
  • Strong understanding of networks and LAN/WAN experience.
Benefits
  • Competitive salary: $31 - $33.65 per hour.
  • Medical, dental, vision, FSA/HSA, Short Term/Long Term Disability, and 401K with matching contribution.
  • Paid Company Holidays, Paid Time Off, and paid sick leave.


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