Machine Maintenance Specialist
3 days ago
We offer $120,000 - $150,000 per year in highly competitive salaries in the industry.
This role is available in four locations: Los Angeles, San Francisco, Colorado, and Portland.
This position requires travel up to 50% of the time, covering a multi-state region. Travel arrangements may involve driving or flying depending on distance.
About the Role:- Provide customers with maintenance and repair assistance for DMG MORI CNC machine tools on-site or remotely via telephone.
- Create and update technical documentation to ensure seamless support.
- Develop reports and analyze data related to service operations to improve services.
- Collaborate with customer service engineers to ensure effective communication and customer relationships.
- Train customers on new product installations and maintenance procedures.
- Establish strong communication and customer service relationships with clients.
- Bachelor's or Associate's degree in a technical field (preferred).
- 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
- Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens controls is an asset.
- Excellent verbal and written communication skills, with a strong customer service orientation.
- Able to interact and communicate effectively with people at all levels within an organization.
- Proven ability to read mechanical drawings, electrical schematics, and sequence diagrams.
- Basic computer literacy and working knowledge of Microsoft Office applications (Word, Excel, Outlook).
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