Ophthalmic Technician Team Lead
1 day ago
We are seeking a highly skilled and experienced Ophthalmic Technician Team Lead to join our team at iCare Health Solutions Enterprise. As a key member of our clinical operations team, you will be responsible for overseeing the daily activities of our ophthalmic technicians, ensuring the delivery of high-quality patient care and exceptional customer service.
Key Responsibilities- Supervise and support ophthalmic technicians to ensure efficient operation of the practice and delivery of high-quality patient care.
- Maintain staff schedules and ensure adequate coverage and effective utilization of staff.
- Provide training and development opportunities to enhance the skills and knowledge of ophthalmic technicians.
- Identify and resolve problems in a timely and effective manner.
- Support established policies and procedures and interpret them to ophthalmic technicians.
- Maintain professional competence through participation in continuing education and other appropriate learning experiences.
- Display a positive attitude and provide excellent customer service to patients, visitors, and colleagues.
- Perform other designated duties as directed by the Ophthalmic Technician Manager, Medical Director, and/or Practice Administrator.
- Two to four years of experience as an Ophthalmic Technician or in a healthcare environment.
- Demonstrated comprehension of ophthalmic technician skills.
- Strong communication and interpersonal skills.
- Problem-solving skills with analytical abilities.
- Personable and empathetic with patient needs and concerns.
- Well-organized with attention to detail.
- Ability to work as a team member.
- Demonstrated comprehension of the principles of optics and refraction.
- Demonstrated ability to perform comprehensive work-ups on 4 patients per hour.
- Demonstrated computer literacy.
- Training as an accredited Ophthalmic Technician.
- Leadership experience.
The compensation range for this role is $21 - $25 per hour. Eligible bonuses and commissions may be included as part of the compensation package.
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