Ophthalmic Technician Team Lead

1 day ago


Miami, Florida, United States iCare Health Solutions Enterprise Full time
Job Summary

We are seeking a highly skilled and experienced Ophthalmic Technician Team Lead to join our team at iCare Health Solutions Enterprise. As a key member of our clinical operations team, you will be responsible for overseeing the daily activities of our ophthalmic technicians, ensuring the delivery of high-quality patient care and exceptional customer service.

Key Responsibilities
  • Supervise and support ophthalmic technicians to ensure efficient operation of the practice and delivery of high-quality patient care.
  • Maintain staff schedules and ensure adequate coverage and effective utilization of staff.
  • Provide training and development opportunities to enhance the skills and knowledge of ophthalmic technicians.
  • Identify and resolve problems in a timely and effective manner.
  • Support established policies and procedures and interpret them to ophthalmic technicians.
  • Maintain professional competence through participation in continuing education and other appropriate learning experiences.
  • Display a positive attitude and provide excellent customer service to patients, visitors, and colleagues.
  • Perform other designated duties as directed by the Ophthalmic Technician Manager, Medical Director, and/or Practice Administrator.
Requirements
  • Two to four years of experience as an Ophthalmic Technician or in a healthcare environment.
  • Demonstrated comprehension of ophthalmic technician skills.
  • Strong communication and interpersonal skills.
  • Problem-solving skills with analytical abilities.
  • Personable and empathetic with patient needs and concerns.
  • Well-organized with attention to detail.
  • Ability to work as a team member.
  • Demonstrated comprehension of the principles of optics and refraction.
  • Demonstrated ability to perform comprehensive work-ups on 4 patients per hour.
  • Demonstrated computer literacy.
Preferred Skills
  • Training as an accredited Ophthalmic Technician.
  • Leadership experience.
Compensation

The compensation range for this role is $21 - $25 per hour. Eligible bonuses and commissions may be included as part of the compensation package.



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