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Field Training Associate

2 months ago

Clarksburg, West Virginia, United States Penn Line Tree Service, Inc. Full time
Job Summary

The Field Training Associate will play a critical role in supporting employee development and creating safe and positive work environments at Penn Line Tree Service, Inc. This position will focus on the critical foundations of safety, quality, and efficiency to optimize profitability.

Key Responsibilities
  • Safety Culture Promotion: Serve as a role model for a safety culture where all incidents are preventable by supporting training and development, coaching, and optimizing resources for safety and communicating safety expectations.
  • Customer Service: Respond constructively to the needs of all those interacted with daily on behalf of the organization, demonstrating excellent customer service skills.
  • Crew Development: Work as a productive member of the crew, demonstrating safe work practices, ensuring that foremen are training the crew on proper techniques used to complete the job safely and productively.
  • Skills Audits and Training: Complete crew observation reports and forward to Area Supervisors and Safety teams, identify and communicate skill gaps of crew, and become a resource for the crew to help them eliminate skills gaps over time through teaching and one-on-one training.
  • Accident Investigations: Conduct investigations of accidents resulting in injury, service interruption, and/or property damage in the area and send the investigation summary to the Area Supervisor and Safety team.
  • Testing and Compliance: Complete on-site drug testing of individuals identified for testing by the HR department, complete post-accident drug and alcohol testing as specified in the Penn Line Drug and Alcohol Policy, and complete any other necessary testing in the field.
  • Training and Development: Complete periodic training courses in Temporary Traffic Control (Flagging) and CPR/First Aid to ensure the workforce has an adequate supply of qualified employees.
  • Partnership and Collaboration: Participate in annual safety training meetings by presenting topics or assisting Safety personnel.
  • Compliance and Accountability: Comply with all performance initiatives and other job-related duties as assigned.
Requirements
  • Bilingual Candidate: A bilingual candidate is required.
  • Valid Driver's License: A current valid driver's license is required.
  • ISA Certification: ISA certification or relevant level of knowledge and experience is preferred.
  • Education and Experience: A high school diploma or equivalent combination of education and experience is required.
  • Computer Skills: Intermediate knowledge of spreadsheet and word processing software, email, and Internet browsers is required.
  • Technical Skills: Strong knowledge of tree industry safety standards and requirements, operational methods, mechanized strategies, and best practices is required.
  • Other Skills and Abilities: Excellent oral and written communication skills, strong equipment troubleshooting knowledge, ability to handle confidential information, organization skills, and attention to detail are required.
  • Judgement: Ability to reach logical conclusions based on established evidence, exhibit a high level of confidentiality, and recognize when to elevate a decision or inform a superior about a decision is required.
  • Planning and Organizing: Ability to plan and organize one's own activities is required.
  • Follow Up and Control: Ensures that directives have been understood and carried out.
  • Adaptability: Ability to process change management initiatives effectively is required.
  • Drive: Demonstrates personal accomplishment and a desire to excel, sets and maintains ambitious standards for achievement, and makes things happen. Takes ownership of position and must be able to identify and resolve problems in a timely manner.
Physical Demands
  • Frequent Light Lifting: Frequent light lifting (up to 25 lbs.)
  • Infrequent Heavy Lifting: Infrequent heavy lifting (over 50 lbs.)
  • Ability to Hear: Ability to hear (aid permitted)
  • Ability to See: Ability to see
  • Ability to Speak Clearly: Ability to speak clearly
  • Ability to Write Messages: Ability to write messages
  • Occasional Kneeling or Bending: Occasional kneeling or bending
  • Travel: Travel over multiple days is required throughout the state of WV
  • Ability to Traverse Rough Terrain: Ability to traverse rough terrain on foot
Work Environment
  • Primarily Outdoor Jobsite Settings: Primarily work at outdoor jobsite settings
  • Frequent Travel Required: Frequent travel required to work group locations and may be exposed to noise, heat, and dust and/or hazardous equipment or chemicals