Customer Service Specialist

5 days ago


Renton, Washington, United States Ingka External Full time
About the Role

We are seeking a skilled Sales Experience Professional to join our team. This role will involve optimizing the shopping experience through knowledgeable and attentive customer service to continually increase sales. The successful candidate will have 2 years of experience in retail sales, preferably in the home furnishing sector, and familiarity with basic design principals and modular furniture planning.

Key Responsibilities
  • Creating relationships with customers to provide support in-store and remotely.
  • Acting as an expert and consultant on a broad range of products and services to inspire and inform customers.
  • Listening to, identifying, anticipating, and responding to customer needs.
Benefits

This role offers a competitive salary of $21.30 - $27.86 per hour, paid time off, holiday and sick time, WiselyPay, paid parental leave, KinderCare tuition discount, retirement and bonus plans, co-worker discount, meal deal, and referral bonus, pet insurance program, education assistance and learning programs, safety shoe reimbursement, 24/7 telehealth visits, dental and vision plans, medical and Rx plans, and a fun and inclusive work environment.



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