Insurance Customer Service Specialist

24 hours ago


Renton, Washington, United States Judiet Dere - State Farm Agent Full time
Job Description

We are seeking a detail-oriented, customer-focused team member with a passion for helping others and a solid background in customer service and problem-solving. This role requires a strong understanding of life insurance or the willingness to learn about the importance of life insurance coverage.

Duties and Responsibilities
  • Handle customer inquiries promptly and resolve any issues or concerns
  • Maintain accurate and up-to-date client records, ensuring information is complete and accessible
  • Assist with implementing customer retention strategies to foster long-term relationships
  • Collaborate with other departments to ensure customer satisfaction and smooth operations
  • Stay knowledgeable about insurance products and industry trends to provide accurate information to clients
Requirements
  • Property & Casualty License or ability to obtain within 30 days of hire
  • Life & Health License or ability to obtain within 60 days of hire
  • Strong communication and problem-solving skills
  • 1-3 years of experience in customer service preferred
  • Ability to remain calm and composed in high-stress situations
Compensation and Benefits

$65,000 - $80,000 per year plus commission and bonus opportunities. We also offer paid time off (vacation and personal/sick days), health and dental benefits, employee appreciation lunches, a supportive work environment, and opportunities for growth and advancement.



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