Retail Sales Associate
3 weeks ago
At Express Stop Inc, we're more than just a convenience store - we're a community hub where customers find a welcoming atmosphere, helpful service, and a sense of belonging. As a key member of our team, you'll play a vital role in keeping our store running smoothly, ensuring our customers have an exceptional experience, and contributing to our store's success.
Responsibilities- Customer Service Expertise: Provide top-notch customer service, addressing customer inquiries, and resolving issues in a professional and courteous manner.
- Sales Floor Management: Maintain a well-stocked and visually appealing sales floor, ensuring our products are easily accessible and our store is clean and tidy.
- Upselling and Suggestive Selling: Develop a keen understanding of our products and services, making informed recommendations to customers to enhance their shopping experience and drive sales.
- Brand Ambassador: Promote our brand by encouraging customers to join our loyalty program, highlighting the exclusive benefits and personalized offers they can enjoy.
- Cash Handling and Operations: Efficiently manage the cash register, handle transactions accurately, and maintain a seamless financial flow.
- Safety and Security: Maintain a safe and welcoming environment for customers and colleagues, adhering to safety guidelines and protocols.
- Team Collaboration: Work collaboratively with colleagues to ensure smooth store operations, providing support and assistance when needed.
- Facility Maintenance: Take pride in maintaining a clean and inviting store, including cleaning restrooms, emptying trash bins, and refilling window washing stations.
- Environmental Stewardship: Contribute to a positive environmental impact by actively participating in keeping our outdoor space clean and welcoming.
- Age Requirement: Must be 18 years of age or older (21 in certain states).
- Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
- Personality Traits: Friendly demeanor, ability to make people feel welcome, detail-oriented, reliable, responsible, and flexible.
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