Director of Quality Management

4 days ago

Manchester, Michigan, United States Amcor plc Full time
Job Title: Director, Quality Management

We are seeking a highly skilled and experienced Director, Quality Management to join our team at Amcor plc. As a key member of our organization, you will be responsible for providing quality systems and management support to our beverage operations throughout North America.

Key Responsibilities:
  • Ownership of the internal Product Safety Oriented Quality Management System in Beverage Group manufacturing facilities
  • Establishing and implementing best practices in standards, methods, and procedures across all plants in the operating group
  • Ensuring quality management activities are directed towards process improvement, continuous quality improvement, cost effectiveness of processes, systems and procedures, and permanent corrective / preventive actions
  • Compiling and reporting upon overall cost of quality as related to external failures, internal failures, and appraisal cost as a % of sales as well as other metrics
  • Using Advanced Quality Planning to affect the delivery of reliable, high quality product designs and manufacturing systems through the provision of pro-active planning activities, support systems and procedures
  • Organizing and implementing training programs and processes to deliver fully capable and validated products to production
  • Providing key contact and communications to group customers of the Beverage Group Quality Systems and Management Philosophy, presenting capacity to customers as a core competency
  • Responsible for selection, development, mentoring of Plant level Quality Managers as well as Quality Management staff within the Corporate Beverage business group. Supports operations in the evaluation of performance of plant level staff engaged in the Quality Management function
  • Provides training, support and leadership to product development and operations engineers about the reliability and process capability of new products
  • Ensuring plant audits from customers or vendor site visits are properly carried out to assure compliance and customer expectations
  • Provides key contacts and communications to group customers during tactical incidents relating to facts, organizing and coordinating investigations, establishing corrective actions, securing funding and successfully closing incidents
  • Represents Amcor in industry professional, technical, and trade associations as appropriate
  • Manages systems verifications through Third Party Auditing (i.e. Good Manufacturing Practices Audits, Hazard Analysis Critical Control Points Accreditation, and Product Safety Certifications, etc.)
  • Drives proactive, long-term, systemic improvements in Quality Systems and Production Process Controls across the production facilities and their diverse production platforms.
  • Identifies and secures funding for permanent corrective actions to stabilize production operations and customer relationships and grow the business.
  • Ensures company suppliers and subcontractors have the required quality management procedures and processes in place that meet and support company quality management system certification requirements. Support VINs with follow up CAPAs and financial recover for supplier nonconformance issues
  • Manages team of direct reports and is responsible for employee selection, development, mentoring, and performance management.
  • Responsible for overall talent management and employee engagement; cultivates an environment of safety, high performance, and ethical and legal compliance; addresses employee relations issues.
Requirements:
  • Education: Bachelor's Degree or higher in Quality Systems, Engineering, Operations Management or other related technical disciplines. Significant post-graduate accreditations expected, Master's Degree preferred
  • Plastics process and chemical engineering skills preferred
  • 10 years' experience in plastics packaging manufacturing/packaging industries
  • A minimum of four years' experience in supervising and leading employees
  • Must have a thorough knowledge of advanced, modern production processes for plastics rigid packaging
  • Professional Accreditation in Quality Engineering and Quality Management
  • Experience and strong understanding of government regulations and compliance - (i.e. FDA, DEA, ISO, etc.)
  • Thorough knowledge of applicable engineering, manufacturing, continuous improvement and quality management-related standards and specifications
  • Travel: 60%
Competencies:
  • Customer Focus
  • Learning on the Fly
  • Interpersonal Savvy
  • Drive for Results
  • Process Management
  • Managing & Measuring Work
  • Influencing Others
  • Functional/Technical Skills
Relationships:
  • Plant leadership
  • Corporate staff and leadership
  • Regional leadership
  • Direct reports
  • External Customers
ADA Requirements:
  • Normal Vision
  • Distant Vision
  • Near Vision
  • Hearing/ Listening
  • Sitting
  • Talking/Speaking
  • Hand/Finger Dexterity
  • Walking
  • Standing
  • Stooping
  • Pushing/Pulling
  • Bending
  • Kneeling
  • Lifting (amount < 50 pounds)
Work Environment:

Office Environment

The information contained herein is not intended to be an all-inclusive list of the duties, responsibilities, skills and/or abilities.

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Our Expectations

  • Our people are engaged and developing as part of a high-performing Amcor team
  • Our customers grow and prosper from Amcor's quality, service, and innovation
  • Our investors benefit from Amcor's consistent growth and superior returns
  • The environment is better off because of Amcor's leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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