Sleep Consultant

4 weeks ago


Bloomington, Indiana, United States Mattress Firm Full time
Job Summary:

As a Sleep Expert at Mattress Firm, you will be responsible for creating a life-changing in-store experience for customers. You will provide technical and product knowledge information to customers and serve as a subject matter expert. Your goal will be to drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.

Key Responsibilities:

Create an environment where the customer is always at the center by cultivating strong relationships.
Provide technical and product knowledge information to customers and serve as subject matter expert.
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
Maintain awareness of the competition, advertisements and services offered by competitors.
Leverage social media to positively impact brand awareness and increase sales.

Benefits:

Excellent career growth opportunities through on-the-job training and development programs.
401(k) with employer matching.
Mental health and life resources.
Medical, dental, prescription and vision plans.
Get paid on-demand.
Base pay or uncapped commission.
Employee discounts on Mattress Firm sleep products and accessories.

Additional Perks:

Discounts on cell phone products and services.
Tickets to events and attractions.
Personal travel.
Electronics and appliance purchases.
Pet insurance plans.
Mortgage loan rates.

About Mattress Firm:

Mattress Firm is America's most trusted authority on sleep. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.

Equal Employment Opportunity:

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

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