Customer Service Team Member

5 days ago


South Jordan, Utah, United States Hired by Matrix Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Hired by Matrix. As a key member of our financial services center, you will be responsible for providing exceptional customer service and support to clients regarding various service inquiries on accounts.

About the Role

This is a Contract/Onsite position that requires a strong ability to multi-task and adjust quickly to change in a fast-paced environment. You will be handling incoming phone calls, responding with high accuracy and efficiency, and consistently meeting key department performance metrics.

The successful candidate will have a strong aptitude for problem-solving, excellent communication skills, and a professional demeanor. If you are a career-driven individual who is committed to delivering World-Class Service, we encourage you to apply.

Responsibilities
  • Handle incoming phone calls regarding various service inquiries on accounts.
  • Respond to calls with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
  • Provide functional support in areas including Cash Management products and services, online client website, Mobile app, and general account or financial related inquiries.


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