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Clinical Operations Director

2 months ago


Elmira, New York, United States CPS Solutions, LLC Full time
About the Role

CPS Solutions, LLC is seeking a highly skilled Clinical Operations Manager to join our team. As a key member of our operations team, you will be responsible for providing leadership support to our onsite team, ensuring seamless business operations, and driving business growth.

Key Responsibilities
  • Leadership and Team Management: Provide day-to-day oversight of clinic operations, lead problem-solving situations, and ensure compliance with Service Level Agreements.
  • Operational Excellence: Analyze and capture new prescription sources, identify areas of expansion, and ensure optimum efficiency by reducing obstacles for providers.
  • Communication and Collaboration: Build and maintain relationships with internal stakeholders, ensure timely communication between customers and CPS staff, and work independently with regional leadership as needed.
  • Reporting and Analytics: Generate monthly and quarterly reports to track progress towards SLA adherence, clinical goals, and operational KPIs.
  • Quality and Compliance: Collaborate with the quality team to ensure maintenance and completion of clinical and operational audits, and ensure consistency and appropriateness of clinical and operational documentation.
Requirements
  • Education and Experience: A B.S. in Pharmacy or a PharmD and an active pharmacist license in NY, with a minimum of five years' experience working as a pharmacist and experience working in a lead role in a healthcare setting.
  • Skills and Qualifications: Strong organizational skills, attention to detail, proficiency in standard workplace software, and the ability to start from scratch and execute quickly and accurately.
  • Preferred Qualifications: Experience working in an early-stage healthcare environment, proficiency with standard software used in a healthcare setting, and a driver's seat position transforming how specialty pharmacy services are delivered.
About CPS Solutions, LLC

CPS Solutions, LLC is one of the nation's largest providers of pharmacy services to more than 800 hospitals and healthcare facilities nationwide. We help clients tackle complex issues, such as operational efficiency, rising drug costs, regulatory & compliance, 340B, and specialty pharmacy strategy.