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Friendly Customer Experience Specialist

3 weeks ago

Oxnard, California, United States U-Haul Full time

**Customer Service Representative Role Description**

As a Customer Service Representative at U-Haul, you will be responsible for handling customer inquiries, providing product information, and resolving customer complaints in a professional and courteous manner.

Main Responsibilities:

  • Respond to customer inquiries via phone, email, or in-person
  • Assist customers with renting equipment, such as trucks and trailers
  • Inspect and prepare equipment for rental, including conducting thorough inspections
  • Operate various types of equipment, including forklifts and moving trucks
  • Participate in ongoing training and development to improve customer service skills

Key Requirements:

  • Excellent communication and interpersonal skills
  • Ability to multitask and handle multiple customer requests simultaneously
  • Valid driver's license
  • High school diploma or equivalent

Additional Benefits:**

  • Career growth opportunities
  • Competitive salary and benefits package
  • Annual performance bonuses
  • Ongoing training and development opportunities

Salary Range: $20.00 - $32.00 per hour