Front Desk Supervisor
4 days ago
Job Summary:
SightMD is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office staff, you will be responsible for ensuring a positive and efficient experience for our patients. This includes managing staff scheduling, evaluating staff performance, and providing coaching and feedback to ensure excellent customer service.
Key Responsibilities:
- Manage staff scheduling to ensure proper coverage and distribution of hours
- Evaluate staff performance and provide coaching and feedback
- Ensure a positive and efficient experience for patients
- Manage patient records and maintain confidentiality
- Perform other administrative tasks as needed
Requirements:
- High school diploma or equivalent required
- Excellent written and verbal communication skills
- Prior supervisor/management experience in the medical field
- Ability to work a flexible schedule, including weekends
About SightMD:
SightMD is a rapidly growing integrated ophthalmic provider group with over 127 eye care providers and 60 locations across New York, New Jersey, Pennsylvania, and Connecticut. We are committed to delivering unparalleled services and are seeking teammates who share our passion for exceptional eye care.
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