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Retail Sales Associate

2 months ago


Oak Brook, Illinois, United States H&M Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.

Key Responsibilities
  • Customer Service: Actively greet and engage with customers to provide a positive shopping experience, offering assistance and product recommendations to meet their needs.
  • Store Operations: Maintain a clean and organized sales floor, including folding, hanging, displaying, and merchandising garments according to company standards.
  • Merchandise Management: Unload delivery trucks, receive, open, and unpack merchandise, and label items with security tags within efficiency timelines.
  • Point of Sale: Process transactions, handle customer returns, and maintain accurate records.
  • Team Collaboration: Share knowledge and skills with colleagues, offering assistance and support to ensure a positive working environment.
Requirements
  • Customer Service Skills: Passionate about delivering exceptional customer service and helping customers find their style.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Physical Demands: Ability to lift in excess of 20 pounds, stand for long periods, bend, stretch, and engage in repetitive motions.
  • Availability: Flexible work schedule, including nights and weekends, with the ability to work a variety of shifts.
What We Offer
  • Competitive Compensation: Starting rate of $14.50 per hour.
  • Benefits: Comprehensive benefits package, including staff discount card, health insurance, and paid time off.
  • Professional Development: Opportunities for growth and development, with training and support to help you succeed in your role.