Microsoft Certified Solutions Expert

3 weeks ago

Arlington, Virginia, United States FWDthink LLC Full time
Job Description

FWDthink LLC is a DC-based SBA certified 8a consulting company specializing in Technology Solutions, Education, and Government Contracting. We support Federal, State, Local Government & Commercial clients, providing solutions in Technology, Acquisition Support, Financial Management, & Consulting.

We are a company of creators with evolving interests. We think forward by aligning our resources, tools, and strategies to focus on the solution. We encourage and empower our employees to move the mission forward and disrupt paradigms that no longer serve the greater good.

Required Certifications:

  • Microsoft: Microsoft Certified Solutions Expert (MCSE) /MCSA (Microsoft Certified Solutions Associate)
  • Security+ CE

Education:

  • Bachelor's degree in information systems, computer science, information security or related field and/or 7+ years equivalent work experience

Responsibilities:

  • Perform routine maintenance of network and systems infrastructure
  • Develop procedures to ensure the whole team has the skills to support the corporate infrastructure including all backend systems and VPN networks
  • Supports, and may lead when appropriate, tasks associated with the design, build, implementation, and administration of the On-Premises environment
  • Monitors and analyzes server performance across the organization and recommend and remedy current and future performance bottlenecks
  • Conducts OS hardening to required security level
  • Supports vulnerability remediation activities to server environment as per guidance of the security team and recommends implementation plans when required
  • Enforces IT security policies, standards & practices
  • Support with incident resolution activities and escalations
  • Excellent written / oral communication and presentation skills with the ability to present complex technical topics related to the infrastructure environment to a variety of audiences
  • Document changes to the systems following company change management policy
  • Create and maintain complete technical documentation for relevant processes or new features to assist standardization across the organization
  • Collaborate with other IT staff, including networking, security, end point and collaboration tools teams, to facilitate effective issue resolution
  • Monitor and support license compliance and renewal activities for related server environment
  • Suggest and implement improvements to the environment

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