Connected Care Implementation Specialist

4 weeks ago

Saint Paul, Minnesota, United States Cochlear Full time
About the Role

Cochlear is seeking a highly skilled Connected Care Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for ensuring the efficient and effective implementation of Connected Care services and solutions in-clinic or hospital.

Your success in this role will be measured by providing a world-class customer experience to Cochlear's recipients and their clinicians. You will work closely with cross-functional teams to ensure successful implementation and provide ongoing support to customers.

Key Responsibilities
  • Act as the Connected Care implementation subject matter expert internally and externally
  • Participate in customer discovery meetings
  • Develop proposals for Connected Care services and solutions, including recommendations for products, process, and timeframe for implementation and metrics to measure success
  • Project manage implementation process for customers and internal teams
  • Partner with operations, compliance, data privacy, and security teams to ensure successful Connected Care implementation
  • Act as liaison between customer and internal teams
  • Execute approved implementation plans, including identifying core customer team, conducting customer training, and software testing
  • Be on-site with customer team at key project milestones and as needed
  • Define and document sustainable adoption and utilization models for Connected Care portfolio across various clinics
  • Lead ongoing and future development of Connected Care Implementation Team
  • Identify new tools, services, or materials needed to offer best-in-class customer experience
  • Conduct ongoing refinement of the implementation process based on experience and metrics
  • Report progress and feedback to leadership, sales, product, and collaborating teams
  • Conduct post-implementation customer follow-up to ensure successful adoption
Requirements
  • Minimum of 5 years of experience working with clinics or hospitals to implement new technologies or in clinical operations
  • Experience in Audiology or ENT clinics a plus
  • Able to run multiple implementation projects at various stages simultaneously
  • Collaborate successfully with customers and cross-functional internal teams
  • Can effectively and professionally interact with patients, clinicians, and administrators as needed
  • Experience with clinic and hospital protocols, workflows, and EMR and IT systems
  • Prior experience implementing digital health solutions a plus
  • Communicates implementation project status and risks to appropriate cross-functional teams
  • Demonstrate professionalism and ensure high-level of customer satisfaction
  • Travel up to 75%
Total Rewards

In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.

Pay Range in the United States: $85,000 - $93,000 based upon experience, as well as an annual bonus opportunity of 7.5% of base salary. Exact compensation may vary based on skills, experience, and location.

Benefit package includes medical, dental, vision, life, and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan, and pet insurance.

We are an Equal Opportunity, Affirmative Action Employer and provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local law.

  • ServiceNow Implementation Specialist

    3 weeks ago

    Saint Paul, Minnesota, United States ClifyX Full time

    Job Title: ServiceNow FSO Tech LeadLocation: OnsiteDuration: Full Time & ContractWe are seeking a highly skilled ServiceNow Implementation Specialist to lead our FSO implementation project. The ideal candidate will have hands-on experience in implementing ITSM FSO CSM, Client and Server APIs, and providing domain architecture and technical aspects of the...

  • Dental Care Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States Minnesota Community Care Full time

    Job SummaryMinnesota Community Care seeks a skilled Dental Care Specialist to join our team. As a key member of our dental team, you will be responsible for providing high-quality patient care and ensuring the delivery of exceptional patient experiences.Key ResponsibilitiesProvide comprehensive dental care services, including restorative, periodontics,...

  • Senior Implementation Engineer

    4 weeks ago

    Saint Paul, Minnesota, United States Cleo Full time

    **EDI Solutions Specialist**Cleo is a cloud integration technology company focused on business outcomes. Our team ensures that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows.**Key...

  • Project Manager and Implementation Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States State of Minnesota Full time

    Job SummaryWe are seeking a highly skilled Project Manager and Implementation Specialist to join our team at the State of Minnesota. This role will play a critical part in driving innovation and improving the experiences of our customers.Key Responsibilities:Lead the implementation of high-priority, cross-agency initiativesCollaborate with cross-functional...

  • Weekend Care Specialist

    3 weeks ago

    Saint Paul, Minnesota, United States BrightStar Care Full time

    Job Summary:We are seeking a skilled and compassionate CNA to join our team as a Weekend Care Specialist. In this role, you will provide high-quality care to our clients on weekends, working every other weekend from 7a-9p. As a Weekend Care Specialist, you will be responsible for providing care to clients in their homes, ensuring their safety and...

  • Implementation Specialist 2

    4 weeks ago

    Saint Paul, Minnesota, United States Public Consulting Group Full time

    Job SummaryPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for...

  • Senior Oracle WMS and MFG Implementation Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States Diverse Lynx Full time

    Job SummaryAs a Senior Oracle WMS and MFG Implementation Specialist at Diverse Lynx, you will be responsible for designing and configuring all aspects of Oracle WMS & MFG implementation. This includes developing systems requirements, designing, prototyping, implementing, and rolling out solutions. You will also write and maintain clear, concise functional...

  • Veterans Companion Care Specialist

    3 weeks ago

    Saint Paul, Minnesota, United States Lutheran Social Service of Minnesota Full time

    Job Summary:We are seeking a compassionate and dedicated Veterans Companion Care Specialist to join our team at Lutheran Social Service of Minnesota. As a Veterans Companion Care Specialist, you will provide direct care to veterans, engaging them in service and connecting them to community resources.Key Responsibilities:Complete program outreach, friendly...

  • Nurse Care Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States Advanced Medical Home Care Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our East Territory Team in East Metro. As a Nurse Care Specialist, you will provide high-quality patient care and work collaboratively with our interdisciplinary team to achieve exceptional patient outcomes.Responsibilities* Provide direct patient care, including catheter care, IV Infusion, wound...

  • Physician - Community Health Specialist

    3 weeks ago

    Saint Paul, Minnesota, United States Minnesota Community Care Full time

    Community Health SpecialistWe are seeking a dedicated Physician to join our team at Minnesota Community Care. As a Community Health Specialist, you will be responsible for providing high-quality healthcare services to our patients.Key Responsibilities:Provide culturally sensitive healthcare services to patients from diverse backgroundsDevelop and implement...

  • Implementation Engineer

    4 weeks ago

    Saint Paul, Minnesota, United States Solventum Full time

    Job Title: Implementation EngineerWe are seeking a highly skilled Implementation Engineer to join our team at Solventum. As a key member of our technical service team, you will be responsible for providing advanced service engineering support, including diagnosing, documenting, and resolving hardware and software issues with integrated Solventum products.Key...

  • Support Specialist

    2 weeks ago

    Saint Paul, Minnesota, United States ONE FAMILY CARE Full time

    Job DescriptionAt One Family Care, we believe in empowering individuals with disabilities to live independently and thrive in their communities. As a Support Specialist, you will play a vital role in providing personalized support and care to our clients, helping them to achieve their goals and improve their overall quality of life.Key ResponsibilitiesAssist...

  • Senior Technical Implementation Specialist

    3 weeks ago

    Saint Paul, Minnesota, United States Thomson Reuters Full time

    Key Responsibilities:Act as the primary interface between client tax professionals and our team.Lead business and user requirements sessions to formulate design and solution documentation for integration.Assist in the analysis and delivery of Oracle integration implementation.About the Role:This is a key position within our team, requiring strong technical...

  • Nurse Care Specialist

    3 weeks ago

    Saint Paul, Minnesota, United States AHL Healthcare Group Inc. Full time

    Job Title: Nurse Care SpecialistJob Summary: We are seeking a skilled Nurse Care Specialist to join our team at AHL Healthcare Group Inc. The ideal candidate will have a strong background in geriatric nursing and a passion for delivering high-quality care to our residents.Responsibilities: • Participate in program planning, budgeting, and evaluation...

  • Workday HCM Implementation Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States C4 Technical Services Full time

    Workday HCM and Compensation ConsultantAt C4 Technical Services, we are seeking an experienced Workday HCM and Compensation Consultant to join our team. The ideal candidate will be responsible for optimizing our human capital management processes and compensation systems while driving digital transformation initiatives within the organization.Key...

  • Nurse Care Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States AHL Healthcare Group Inc. Full time

    h3Job Description/h3pAt AHL Healthcare Group Inc., we are seeking a skilled Registered Nurse to join our team as a Nurse Care Specialist. This is a unique opportunity to make a meaningful difference in the lives of our clients and their families./ppbKey Responsibilities:/b/pulliProvide high-quality nursing care to clients in their homes, promoting...

  • Dental Care Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States Minnesota Community Care Full time

    Job Title: DentistMinnesota Community Care is seeking a skilled Dentist to join our team. As a Dentist, you will be responsible for providing high-quality dental care to our patients, working collaboratively with other healthcare professionals to ensure excellent patient outcomes.Key Responsibilities:Provide comprehensive dental care, including restorative,...

  • Registered Nurse

    4 weeks ago

    Saint Paul, Minnesota, United States St. Croix Hospice Full time

    Job Title: Registered Nurse - Hospice Care SpecialistWe are seeking a compassionate and skilled Registered Nurse to join our team as a Hospice Care Specialist. As a key member of our interdisciplinary team, you will provide high-quality patient care and support to individuals and families in need.Job Summary:The Registered Nurse - Hospice Care Specialist...

  • Nurse Practitioner

    4 weeks ago

    Saint Paul, Minnesota, United States Royal Heavens Healthcare Inc Full time

    Job SummaryWe are seeking a skilled Registered Nurse to provide high-quality patient care and support to our healthcare team. As a key member of our team, you will be responsible for assessing, diagnosing, and treating patients, as well as collaborating with physicians and specialists to ensure the best possible outcomes.Key Responsibilities:Administer...

  • Physician - Community Health Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States Minnesota Community Care Full time

    Job SummaryMinnesota Community Care is seeking a dedicated Physician to join our team as a Community Health Specialist. As a key member of our primary care team, you will provide high-quality patient care and work collaboratively with our staff to ensure the best possible outcomes for our patients.ResponsibilitiesProvide comprehensive primary care services...