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Customer Support Coordinator

2 months ago

Toms River, New Jersey, United States RSM Maintenance Full time
Position Overview

Client Support Specialist (APM)

Key Responsibilities:

  • Validation of service requests
  • Obtaining estimates
  • Coordinating with service providers
  • Ensuring project completion

Essential Skills:

  • Strong organizational abilities
  • Effective communication skills
  • Proficient in follow-up tasks
  • Capable of resolving issues

Additional Requirements:

  • Work schedule: Monday – Friday
  • Availability for additional hours as needed
  • Educational background: Degree and three years of experience in customer service or equivalent

This role offers a starting pay of $21.00 per hour, based on experience.

About RSM Maintenance:

Established in 1998, RSM Maintenance specializes in comprehensive facility solutions across various trades, committed to delivering an outstanding customer experience. Our Core Values include *Making a lasting impact,* *Celebrating success,* *Excellence in operations,* *Building a strong team,* and *Commitment to one another.*

Benefits:

  • Medical, Dental, and Vision coverage
  • Life insurance and additional options
  • Flexible Spending Accounts
  • Short-term and Long-term Disability
  • Employee Discounts and Perks
  • Employee Assistance Program
  • Paid Time Off and Holidays
  • Bonus opportunities

EEO / M / F