Patient Service Coordinator

1 month ago


Sedalia, Missouri, United States Katy Trail Community Health Full time
Job Summary

We are seeking a highly skilled Patient Service Representative to join our team at Katy Trail Community Health. As a key member of our patient access team, you will play a critical role in ensuring a positive and efficient experience for our patients.

Key Responsibilities
  • Conduct patient/guarantor interviews to obtain necessary demographic and financial data, and accurately document into our electronic health record system.
  • Explain policies, financial responsibilities, and patient bill of rights to patients and their families.
  • Handle routine patient inquiries related to the registration process, ensuring timely and professional communication.
  • Identify and obtain pre-certification and/or authorization as needed to meet individual payor payment authorization protocols.
Requirements
  • High school diploma or equivalent required.
  • Bilingual abilities a plus.
  • Excellent interpersonal and communication skills essential.


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