Equipment Rental Coordinator

4 days ago


Cincinnati, Ohio, United States Equipment Depot Full time

Job Overview:

We are seeking a highly motivated Equipment Rental Coordinator to join our team at Equipment Depot. As a key member of our operations team, you will play a critical role in ensuring the success of our rental operations.

Key Responsibilities:

  • Determine customer needs on a daily basis
  • Take orders/ requests from internal and external customers
  • Problem solves or refer customer to someone who can meet their need
  • Fulfill customer orders to their satisfaction and according to company guidelines
  • Work with Service Operations to ensure economical rental maintenance costs
  • Communicate essential information to sales, other employees, customers, and managers
  • Help establish competitive rental rates in assigned area
  • Review and approve service work orders on rental equipment, cross-check that warranty is filed
  • Monitor and communicate on market, utilization & trends in assigned region and competitor trends to management
  • Maintain accurate records and files
  • Accurate billing of all short term rental contracts
  • Work with other departments to develop effective strategies to increase sales and gross profit in the contractor division
  • Continuously improve knowledge and skills
  • Look for change in processes and seek new innovations in products and services
  • Maintain acceptable personal and work area standards for safety, appearance, and equipment condition
  • Uphold the EDO vision, mission statements, values, and objectives
  • Understand our customers

About the Team:

Our team is passionate about delivering exceptional customer service and driving business growth. We value innovation, teamwork, and continuous improvement, and we are committed to fostering a positive and inclusive work environment.



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