Parts Sales Advisor

3 days ago


Bloomington, Illinois, United States Sam Leman Toyota Bloomington Full time

**About the Role:**

We are seeking an experienced Parts Sales Advisor to join our team at Sam Leman Toyota Bloomington. As a key member of our parts department, you will play a vital role in promoting the sale of parts, labor, and accessories to both internal and external customers.

About You:

  • You have a minimum of 1 year of experience in automotive parts.
  • You possess excellent customer service skills and can effectively communicate with associates and customers alike.
  • You have a working knowledge of computer software and are proficient in using it to post sales and track lost sales.
  • You are able to lift 100 pounds and meet the physical demands of the job.

What We Offer:

  • A competitive starting wage of $45,000 per year.
  • Full training in your hired position with a seasoned mentor.
  • The opportunity to work in a fast-paced industry with minimal supervision needed.
  • Availability for growth over 9 dealerships.
  • Benefits including medical, dental, vision, short/long-term disability, 401K, free life insurance, and paid time off.
  • Multiple discounts with outside businesses.

Responsibilities:

  • Greet customers, determine their needs, and provide excellent customer service and satisfaction.
  • Establish a method of payment.
  • Handle all parts telephone inquiries regarding parts purchase.
  • Parts distribution to technicians.
  • Process all pertinent documents and associated parts.
  • Actively identify related parts needed on repair jobs.
  • Advise customer or Service Consultant of all parts stocking status.
  • Ensure Parts Department security for all parts and paperwork.
  • Write purchase orders for parts and sublet work required from outside suppliers and get management approval.
  • Use the computer system consistently and accurately to post sales and track lost sales.
  • Provide necessary information to the store Manager for special orders, emergency purchase, and lost sales.
  • Maintain parts in correct locations and bins.
  • Keep work and department area clean.
  • Help with taking out garbage and boxes.
  • Keep up to date on all training and certification.
  • Responsible for pulling and stocking parts inventory.
  • Run bin 'spot checks' as directed.
  • Be responsible for receiving money and cashing out customers.
  • Establish good communications between associates in parts and other departments.
  • Report any issues to department manager.


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