Parts Sales Advisor
3 days ago
**About the Role:**
We are seeking an experienced Parts Sales Advisor to join our team at Sam Leman Toyota Bloomington. As a key member of our parts department, you will play a vital role in promoting the sale of parts, labor, and accessories to both internal and external customers.
About You:
- You have a minimum of 1 year of experience in automotive parts.
- You possess excellent customer service skills and can effectively communicate with associates and customers alike.
- You have a working knowledge of computer software and are proficient in using it to post sales and track lost sales.
- You are able to lift 100 pounds and meet the physical demands of the job.
What We Offer:
- A competitive starting wage of $45,000 per year.
- Full training in your hired position with a seasoned mentor.
- The opportunity to work in a fast-paced industry with minimal supervision needed.
- Availability for growth over 9 dealerships.
- Benefits including medical, dental, vision, short/long-term disability, 401K, free life insurance, and paid time off.
- Multiple discounts with outside businesses.
Responsibilities:
- Greet customers, determine their needs, and provide excellent customer service and satisfaction.
- Establish a method of payment.
- Handle all parts telephone inquiries regarding parts purchase.
- Parts distribution to technicians.
- Process all pertinent documents and associated parts.
- Actively identify related parts needed on repair jobs.
- Advise customer or Service Consultant of all parts stocking status.
- Ensure Parts Department security for all parts and paperwork.
- Write purchase orders for parts and sublet work required from outside suppliers and get management approval.
- Use the computer system consistently and accurately to post sales and track lost sales.
- Provide necessary information to the store Manager for special orders, emergency purchase, and lost sales.
- Maintain parts in correct locations and bins.
- Keep work and department area clean.
- Help with taking out garbage and boxes.
- Keep up to date on all training and certification.
- Responsible for pulling and stocking parts inventory.
- Run bin 'spot checks' as directed.
- Be responsible for receiving money and cashing out customers.
- Establish good communications between associates in parts and other departments.
- Report any issues to department manager.
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