Store Operations Manager

1 week ago


Algonquin, Illinois, United States Walgreens Full time
Job Summary

As a Shift Lead at Walgreens, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a high level of productivity. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

Opens and closes the store in the absence of store management, ensuring all required systems are started up and cash handling is accurate.
Responsible for opening the back door for deliveries and completing product returns, order voids, and customer refunds.
Models and delivers a distinctive and delightful customer experience, engaging with customers and patients to ensure a positive experience.
Assists with and coaches other team members to work with warehouse and vendor ordering processes, including opening the backdoor for vendor deliveries.
Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions and assists in reverse logistics.
Maintains accurate inventory counts and ensures proper signage is displayed at the store to support accurate pricing of products.
Assists with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary.
Ensures compliance with state and local laws regarding regulated products and responsible for bag checks of team members before leaving the store.

Requirements

One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English.
Prefer the knowledge of store inventory control.

What We Offer

Competitive compensation and benefits package.
Opportunities for career growth and development.
A dynamic and supportive work environment.

How to Apply

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application and resume for consideration.

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