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East Longmeadow, Massachusetts, United States Redstone Restaurant Group Full time{"title": "Server Assistant", "description": "Server Assistant Opportunity at Redstone Restaurant GroupWe are seeking a highly motivated and customer-focused Server Assistant to join our dynamic restaurant team in East Longmeadow, MA.As a Server Assistant, you will play a vital role in providing exceptional customer service and ensuring a seamless dining...
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Server Assistant
2 months ago
We are seeking a highly motivated and customer-focused Server Assistant to join our dynamic restaurant team at Redstone Restaurant Group. As a Server Assistant, you will play a vital role in providing exceptional dining experiences for our guests.
Key Responsibilities- Guest Service: Greet guests with a positive and welcoming attitude, providing them with menu information and assistance to ensure a memorable dining experience.
- Food Quality and Presentation: Continuously ensure the quality of food and beverage presentation, adhering to our high standards of excellence.
- Restaurant Maintenance: Maintain a clean and organized restaurant environment, including clearing and resetting tables, servicing restrooms, and ensuring accurate table settings and serving trays.
- Food Safety and Regulations: Strictly adhere to established food safety protocols and regulations to ensure a safe dining environment for our guests.
- Team Collaboration: Work effectively with our team to ensure efficient workflow, prioritize tasks, and maintain a positive and supportive team dynamic.
- Customer Issue Resolution: Effectively resolve customer issues and concerns, seeking assistance from management when needed.
- Professional Appearance: Maintain a professional appearance by adhering to our dress code standards.
- Customer Service Skills: Possess exceptional customer service and communication skills, with the ability to effectively interact with guests and colleagues.
- Task Management: Effectively manage and prioritize tasks to ensure efficient workflow and meet deadlines.
- Flexibility: Be able to work flexible hours, including evenings, weekends, and holidays, as needed.
- Physical Demands: Be capable of standing and walking for extended periods, as well as lifting up to 40 pounds.
- Team Player: Thrive in a diverse environment and be able to take on any task with enthusiasm and a positive attitude.
- Reliability and Punctuality: Be reliable, punctual, and committed to the job, with a strong work ethic and dedication to excellence.
At Redstone Restaurant Group, we are committed to providing high-quality dishes made from scratch, with a focus on exceptional customer service, unpretentious dishes, and a welcoming atmosphere. We strive to create a memorable dining experience for our guests, and we are seeking like-minded individuals to join our team.
