Healthcare Operations Manager

2 weeks ago


Houston, Texas, United States Spectrum Healthcare Resources Full time
Job Title: Contract Services Manager

Spectrum Healthcare Resources is seeking a highly skilled Contract Services Manager to join our team in Houston, Texas.

Job Summary:

The Contract Services Manager will be responsible for providing front-line supervision and management to Vendor staff, planning and scheduling contract staff, and coordinating site visits for staff candidates. The ideal candidate will have a strong background in healthcare administration and management, with a minimum of three years of supervisory experience in a complex healthcare setting.

Key Responsibilities:
  • Provide broad range of front-line supervision and management to all Vendor staff under their purview.
  • Plan, schedule, assign, and direct contract staff.
  • Coordinate and conduct site visits for staff candidates.
  • Perform personnel and Human Resources related functions.
  • Complete staff evaluations 90 days after hire and annually thereafter.
  • Establish and maintain a strong and positive working relationship with the on-site Government Technical Monitors (GTM).
  • Work closely with the GTM to ensure Contract staff orientation, training, and competency assessments are completed with no interruptions to the daily operations.
  • Produce reports regarding contractor productivity and monitor contractor compliance with IHSC policy for all contract staff at the site.
  • Review identified patient records to assess adequacy of record keeping, and implementation of appropriate clinical guidelines and policy compliance.
  • Meet regularly with government technical monitors to ensure coordination and collaboration of staffing.
  • Ensure discipline Specific clinical and administrative in-services are provided for contract staff in accordance with agency policies and accreditation standards.
  • Lead or delegate the orientation and training within licensing scope and in accordance with agency policy, of new contract personnel to protocols, requirements, and the specifics of the patient population.
  • Serve as a team member for analyzing established protocol practices and identifying areas for improvement.
Requirements:
  • Bachelor's Degree in Nursing, Health Care Administration, Public Health, or a related field.
  • Minimum three years of supervisory experience in a complex healthcare setting as an administrator with strong business and management skills.
  • Current BLS certification.
What We Offer:
  • Employee status with full complement of benefits.
  • Excellent work/life balance | generous PTO.
  • Supportive working environment.
About Spectrum Healthcare Resources:

Spectrum Healthcare Resources is an equal opportunity employer. We utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.



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