Intermediate Salesforce Analyst
3 weeks ago
GATE Insight, Inc. is hiring an Intermediate Salesforce Analyst - Quality Assurance to join our team. The estimated salary for this role is $85,000 - $105,000 per year.
About the Job Description:
We are seeking an experienced professional who can work closely with our product owners and other business stakeholders to elicit, analyze, and document business requirements. This includes conducting interviews, workshops, and meetings to gather and validate requirements, as well as translating business needs into functional specifications and user stories. The successful candidate will also be responsible for creating and maintaining documentation such as process flows, use cases, and business rules in Confluence and SharePoint, assisting in the development of wireframes and prototypes, and logging and managing tasks, user stories, and defects in Jira.
About the Key Responsibilities:
As an Intermediate Salesforce Analyst - Quality Assurance, you will be responsible for developing and executing test plans, test cases, and test scripts to ensure quality assurance in Salesforce applications. You will also conduct functional, regression, and integration testing to identify defects and ensure adherence to requirements, collaborate with our EOE IT Salesforce Center of Excellence architect and developers to troubleshoot issues and verify fixes, perform usability testing to ensure user interface designs meet user needs, document and track defects and participate in defect triage meetings, and contribute to the continuous improvement of QA processes and methodologies across EOE IT.
About the Skills and Qualifications:
To be successful in this role, you will need a bachelor's degree in business administration, information systems, computer science, or a related field, demonstrated experience working with Salesforce as either an administrator or developer, and proven experience (5 years or more) in business analysis and quality assurance roles. You should also have strong business analysis skills with the ability to gather, analyze, and document business requirements related to Salesforce implementations or enhancements, solid understanding of quality assurance principles and methodologies, and familiarity with Salesforce-specific testing tools and processes.
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