Senior Operations Specialist

3 weeks ago


Chicago, Illinois, United States Democorp Full time
About the Role

We are looking for a seasoned Senior Operations Specialist to join our team at Democorp. As a key member of our Engineering Support team, you will be responsible for providing tier 3/4 production support for large-scale services and multifaceted services to software product development teams. You will work closely with cross-functional teams to ensure the smooth operation of our infrastructure and resolve complex issues efficiently.

With a strong background in Perl programming and experience in working with Unix/Linux systems administration, web services, and service-oriented architectures, you will be well-equipped to tackle the challenges of this role. Your ability to write intermediate/advanced-level database queries and communicate effectively with stakeholders will be essential in this position.

Key Responsibilities:
  • Provide support for incoming tickets, including extensive troubleshooting tasks.
  • Work on operations and maintenance driven coding projects.
  • Develop tools to aid operations and maintenance.
  • System and Support status reporting.

Salary Estimate: $110,000 - $140,000 per year, depending on experience.

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