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Restaurant Service Team Member

2 months ago

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Job Summary:

The Steward is a key member of the August team, responsible for maintaining the highest standards of cleanliness and organization in our dining room. As a Steward, you will be the face of our restaurant, ensuring that every guest has a exceptional dining experience.

Key Responsibilities:

  • Supply Management: Maintain a consistently clean and stocked supply of plates, cups, glassware, silverware, and other essential items.
  • Team Collaboration: Communicate effectively with other team members to ensure seamless service and a positive guest experience.
  • Sanitation and Safety: Practice good sanitation habits and maintain a safe working environment at all times.
  • Equipment Maintenance: Properly use and maintain equipment to minimize product loss and breakage.
  • Professional Presence: Maintain a strong professional presence, including a good attitude, punctuality, and a clean, proper uniform.
  • Organization and Cleanliness: Assist with maintaining the overall organization and cleanliness of the restaurant.
  • Dishroom Maintenance: Clean and maintain the dishroom and equipment properly.
  • Attention to Detail: Ensure that all glassware, china, and silverware are thoroughly cleaned and presented to guests in a pristine condition.
  • Adaptability: Work efficiently and productively to complete required tasks within the assigned time frame with minimal supervision.
  • Communication: Attend all scheduled employee meetings and participate in a meaningful way.
  • Additional Duties: Perform housekeeping duties, including side work, thoroughly and independently.

Requirements:

  • Education: High school graduate or equivalent is preferred.
  • Experience: A minimum of 3 years experience in a similar role, preferred.
  • Professionalism: Ability to stay professional in a stressful work environment.
  • Teamwork: Ability to work in a team environment and maintain a professional manner.
  • Multitasking: Superb multitasking skills and an eye for detail.
  • Availability: Available to work different hours, including weekends, days, nights, and holidays.
  • Personality: Positive, engaging personality and professional appearance.
  • Physical Demands: Ability to stand, walk, bend, and lift for extended periods (eight or more hours). Able to lift, push, pull, and carry a minimum weight up to 50 lbs. Able to stand and walk for extended periods of time, up to eight hours per day. Able to reach above head and shoulder levels. Able to twist, kneel, bend, and crawl. Able to squat and crouch. Able to perform sweeping motion, front-to-back and side-to-side. Able to work in confined spaces. Able to tolerate exposure to dust and cleaning chemicals. Able to climb stairs and ladders.
  • Manual Dexterity: Manual dexterity.
  • Customer Service: Knowledge of principles and processes for providing customer services. This includes meeting quality standards and company standard policies and procedures.
  • Adaptability: Able to listen and follow instructions, work unsupervised, and adapt to changing situations.
  • Integrity: Displays integrity and honesty and maintains a positive attitude towards managers, co-workers, guests, and visitors.
  • Company Policies: Comply with all company policies.