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Portfolio Community Manager

2 months ago

Fort Myers, Florida, United States Associa Full time

About the Role

Associa is seeking a skilled Community Association Manager to join our team in Fort Myers, FL. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role, you will need excellent customer service skills and the ability to work on multiple projects.

Key Responsibilities

  • Act as the primary liaison with the Association Board of Directors and homeowners as needed.
  • Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed.
  • Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
  • Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
  • Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements

  • Proficiency in Microsoft Office (word, excel, outlook)
  • Experience in Community Management, customer service, hospitality or other related industry
  • Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
  • Proficient in Customer Service and conflict resolution
  • Able to work effectively with others in person and in group setting
  • Able to prioritize, manage time, and meet deadlines.
  • Able to communicate effectively and professionally on phone, email, and in-person
  • Attend board meetings at various hours
  • Be on call for emergencies (including nights, weekend and holidays)

What We Offer

Associa offers a competitive benefits package to our full-time employees, including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.