Student Success Coach

2 weeks ago


Orangeburg, South Carolina, United States Claflin University Full time
Job Title: Student Success Coach

Claflin University is seeking a highly motivated and dedicated Student Success Coach to join our team. As a Student Success Coach, you will play a critical role in supporting students from enrollment through graduation, providing personalized guidance and support to help them achieve their academic and personal goals.

Responsibilities:
  • Develop and implement academic coaching strategies to enhance student success and increase persistence and graduation rates.
  • Provide one-on-one guidance and support to students, including academic planning, goal setting, and progress tracking.
  • Collaborate with faculty and staff to connect students with academic and non-academic resources, including tutoring, advising, and counseling services.
  • Manage and track student progress, analyzing data to identify areas of improvement and develop targeted interventions.
  • Communicate with students through various channels, including face-to-face meetings, phone calls, email, and Zoom.
  • Coordinate and co-teach a cohort-specific student success seminar course, working with key offices on campus to connect students to resources across the University and within the community.
  • Comply with FERPA and university procedures and policies.
Qualifications:
  • Bachelor's degree in counseling, social work, education, or related area required.
  • Minimum one year work experience in a higher education setting, preferably in academic advising, counseling, or student affairs.
  • Experience leveraging passion and dedication for student success into measurable outcomes.
  • Knowledge of best practices for student retention and success, with prior work experience with underserved student populations.
  • Ability to coach students, provide direction and guidance, build trusting relationships, and work independently and collaboratively.

Claflin University is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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