Stop-Out Prevention Specialist

4 weeks ago

Orangeburg, South Carolina, United States Claflin University Full time
Job Title: Stop-Out Prevention Specialist

Claflin University is seeking a highly motivated and experienced Stop-Out Prevention Specialist to join our team. This is a critical role that requires a strong understanding of student development theory and current stop-out prevention methodologies.

Responsibilities:
  • Coordinate and implement stop-out prevention initiatives to support students at risk of degree completion.
  • Collect, interpret, and use data from stop-out intervention systems to develop strategies and interventions addressing stop-out prevention.
  • Develop data-driven strategies on problem-solving, self-advocacy, academic mindset, self-regulation, persistence, and positive behavior to share across the campus community.
  • Research model programs for stop-out prevention and coordinate stop-out intervention activities, including learning communities, orientation, convenings, and collaboration with re-engagement coaches.
  • Manage stop-out intervention systems and resources, coordinate scholarships and need-based grant opportunities with financial aid officers, and create and maintain appropriate records and documentation for each student.
  • Collect and evaluate data, including grades, track students' progress and performance, provide outreach and early interventions, and refer students for personal, educational, and career counseling.
  • Review transcripts, grade reports, and other documents to determine the most appropriate path to accelerate degree completion and success.
  • Support students in navigating their academic experience by assisting with academic support, creative problem-solving, and timely connection to academic and non-academic resources.
  • Communicate with students face-to-face, by phone, via email or Zoom, and other software to maintain contact and establish rapport.
  • Collaborate continuously with key offices on campus to connect students to resources across the University and within the community.
Qualifications:
  • Bachelor's or higher degree in a related field, such as Education, Psychology, Business, Social Work, or Counseling.
  • At least five years of experience working with first-generation, low-income, and underserved populations within the higher education environment.
  • At least two years of experience in serving at-risk and/or stop-out student populations.
  • Demonstrated ability to interpret data analytics and familiarity with or willingness to learn Microsoft Office, Jenzabar, and related Enterprise Resources Programs (ERPs).
  • Experience in leveraging passion and dedication for student success into measurable outcomes that improve the students' overall college experience.
  • Ability to provide direction and guidance, build a trusting relationship, work independently and with colleagues in a team effort, maintain confidentiality and sensitivity to the needs of diverse populations, work in a fast-paced environment, respond well under pressure, and adapt to change.
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous work assignments, and exercise sound judgment.
  • Exceptional listening, organizational, problem-solving, decision-making, creativity, oral and written communication, and interpersonal relation skills.
  • Ability to develop and maintain databases and reports, analyze data, and use appropriate and accessible technologies to diversify delivery methods of student support.

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