Technical Services Technician

3 weeks ago


Cincinnati, Ohio, United States TeamLogic IT, NE Cincinnati, OH Full time

Overview: TeamLogic IT is seeking an IT Technician II to join our team in NE Cincinnati, OH. This role requires excellent technical skills, strong interpersonal abilities, and a willingness to learn and grow.

Key Responsibilities:

  1. Provide technical support to end-users via various channels
  2. Provision new hires with necessary equipment and software
  3. Prioritize incidents based on defined SLAs
  4. Use remote tools to resolve issues
  5. Perform hands-on repairs and installations
  6. Install and configure hardware and software components
  7. Administer servers using Active Directory and other technologies
  8. Perform preventative maintenance

Requirements:

  • College diploma or equivalent work experience
  • Office 365 administration experience
  • Experience with desktop and server operating systems
  • Active Directory knowledge preferred
  • NinjaOne RMM and Autotask PSA experience a plus

Benefits:

  • Bonus based on performance
  • Competitive salary ($55,000 - $65,000 per year)
  • Training & development
  • Flexible Scheduling
  • Career Advancement Opportunities
  • Competitive Compensation
  • People First Culture


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