Technical Services Technician
3 weeks ago
Overview: TeamLogic IT is seeking an IT Technician II to join our team in NE Cincinnati, OH. This role requires excellent technical skills, strong interpersonal abilities, and a willingness to learn and grow.
Key Responsibilities:
- Provide technical support to end-users via various channels
- Provision new hires with necessary equipment and software
- Prioritize incidents based on defined SLAs
- Use remote tools to resolve issues
- Perform hands-on repairs and installations
- Install and configure hardware and software components
- Administer servers using Active Directory and other technologies
- Perform preventative maintenance
Requirements:
- College diploma or equivalent work experience
- Office 365 administration experience
- Experience with desktop and server operating systems
- Active Directory knowledge preferred
- NinjaOne RMM and Autotask PSA experience a plus
Benefits:
- Bonus based on performance
- Competitive salary ($55,000 - $65,000 per year)
- Training & development
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
- People First Culture
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