Order Management Representative
7 days ago
We are seeking a highly skilled Order Management Representative to join our team at L2 Brands. In this role, you will be responsible for managing and processing orders, ensuring timely delivery and resolution of any issues.
Key Responsibilities:
- Manage and process orders, ensuring timely delivery and resolution of any issues.
- Collaborate with internal teams to resolve customer complaints and concerns, providing proactive solutions and follow-up as needed.
- Analyze and resolve EDI errors, ensuring accurate data exchange between systems.
- Review and update account information, ensuring accuracy and completeness.
- Assist with daily tasks, such as reviewing queues, following up on orders, and updating reports.
Requirements:
- High school diploma required; minimum 2 years of customer service experience preferred.
- Prior use of Microsoft Office, with strong understanding of Word and Excel.
- Excellent time management, organizational, and communication skills.
Salary:
The estimated salary for this position is $50,000 - $60,000 per annum, depending on location and experience.
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