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Network Performance Optimization Specialist

2 months ago

Walnut Creek, California, United States Ampcus Full time
Job Summary

Ampcus is seeking a skilled Network Performance Optimization Specialist to join our team. As a key member of our network operations team, you will be responsible for investigating, evaluating, and resolving network and data performance issues to ensure optimal and reliable service for our customers.

Key Responsibilities
  • Evaluate service performance trends and isolate root causes of impacted services.
  • Perform 5G, LTE, and Volte testing with analysis of relevant key performance indicators.
  • Optimize 5G and LTE RAN networks using traditional and innovative means.
  • Investigate and resolve customer complaints regarding service.
  • Optimize embedded network for integration of new cell sites, small cells, and In-building systems.
Requirements
  • Bachelor's degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Valid driver's license.
Preferred Qualifications
  • Knowledge of 5G, LTE, including VoLTE and RAN networks.
  • Knowledge of data analysis/post-processing tools such as Irisview, Actix, DMAT.
  • Knowledge of IP and transport protocols.
  • Knowledge of programming languages such as Python, Unix, scripting tools.
  • Knowledge of analytical software such as MapInfo, Tableau.
  • Knowledge of Ericsson systems.
  • Ability to differentiate and diagnose RAN and CORE related problems.
  • Understanding of IMS and systems engineering aspects related to RAN and proficiency in Core level call flow analysis.
Work Environment

Shift: 9-5, 2nd shift

Ampcus is an equal opportunity employer and welcomes applications from diverse candidates.