Cloud Reliability Engineer

3 weeks ago


San Jose, California, United States Zscaler Full time
About Zscaler

Zscaler is a leading cloud security company that provides a comprehensive security platform to protect enterprises from cyber threats. With a mission to make the cloud a safe place to do business, Zscaler has built a reputation as a trusted partner for organizations around the world.

Job Summary

We are seeking an experienced Cloud Reliability Engineer to join our team. As a Cloud Reliability Engineer, you will be responsible for designing, implementing, and deploying end-to-end monitoring solutions, managing the deployment of patches, upgrades, and administrative tools, and monitoring applications and services to ensure high availability and performance.

Key Responsibilities
  • Design, implement, and deploy end-to-end monitoring solutions to ensure high availability and performance of cloud-based applications and services.
  • Manage the deployment of patches, upgrades, and administrative tools to ensure seamless operation of cloud-based systems.
  • Monitor applications and services to identify and resolve issues in a timely manner, and develop strategies to prevent future incidents.
  • Troubleshoot complex technical issues and communicate solutions to stakeholders.
Requirements
  • 2+ years of experience working in 24/7 NOC operations, production cloud platforms, and associated processes and automation workflows.
  • Working knowledge of Linux/UNIX and related applications.
  • Familiarity with a programming language (e.g., Python, Go) and scripting languages (e.g., Bash).
  • High-level understanding of networking standard protocols and components such as HTTP, DNS, TCP/IP, ICMP, the OSI Model, Subnetting, and Load Balancing.
Preferred Qualifications
  • Passion for solving technical challenges in running a resilient cloud platform with high Service level agreement.
  • Constantly drive to improve, optimize, and identify opportunities for process improvement.
Benefits

Zscaler offers a comprehensive benefits package, including various health plans, time off plans for vacation and sick time, parental leave options, retirement options, education reimbursement, and in-office perks.

Equal Opportunity Employer

Zscaler is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment for all employees and applicants.



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