System Administrator @ Alpharetta, GA
1 week ago
Job Summary:
We are seeking a highly skilled System Administrator to join our team at Syntricate Technologies. The successful candidate will be responsible for providing high-quality end-user technical support related to enterprise software and hardware.
Key Responsibilities:
- Provide technical support to end-users via phone, email, and online chat
- Install, modify, and repair computer hardware and software
- Diagnose and resolve hardware and software problems
- Work with internal end-users to provide guidance and support
- Identify and resolve incidents and requests related to application software products and infrastructure components
Requirements:
- 8+ years of experience in a comparable complex, high-tech, and fast-paced work environment
- Excellent knowledge of Windows 10/11 and Microsoft accessibility features
- Ability to diagnose and resolve complex technical issues
- Strong customer service skills and ability to work in a high-pressure environment
- Self-motivated and able to work independently
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing company
- Professional development and growth opportunities
How to Apply:
Interested candidates should submit their resume and a cover letter outlining their experience and qualifications.
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