Front Desk Service Representative

2 weeks ago


Katy, Texas, United States PM Hotel Group Full time

Job Description

We are seeking a highly skilled Front Desk Service Representative to join our team at the Aloft Hotel Katy Mills. As a key member of our front desk staff, you will be responsible for delivering exceptional guest service and exceeding our guests' expectations.

About the Role

This is an excellent opportunity to join a dynamic and growing company, with a strong commitment to customer satisfaction and employee development. If you are passionate about providing outstanding service and have a genuine interest in the hospitality industry, we encourage you to apply.

Key Responsibilities

  • Provide exceptional guest service, responding promptly and professionally to all inquiries and requests.
  • Collaborate with colleagues to ensure seamless communication and efficient delivery of services.
  • Maintain accurate records and reports, as required.

Requirements

  • A minimum of 12 months experience in customer-facing roles, preferably in the hotel industry.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Compensation and Benefits

We offer a competitive salary of $52,000 per year, as well as a comprehensive benefits package, including medical, dental, and vision coverage.



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