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NextGen PM Application Trainer

2 months ago


Fort Worth, Texas, United States Texas Health Care PLLC Full time
RCM & NextGen PM Education Facilitator

This role is pivotal in enhancing the capabilities of front and back office personnel through comprehensive training on the NextGen PM application. The position involves delivering in-person training sessions and providing ongoing support to system users across various locations.

Key Responsibilities:
  • Conduct training sessions on PMGNTX Best Practice methodologies and PM software.
  • Facilitate post-implementation training aimed at improving efficiency and workflow.
  • Collaborate on process improvements that adhere to Best Practices.
  • Lead orientation sessions for newly hired staff.
  • Engage in system upgrades and testing activities.
  • Coordinate with other departments to ensure superior customer service.
  • Assist in the creation and upkeep of the training curriculum.
  • Participate in professional development opportunities.
  • Identify and troubleshoot issues through user engagement.
Qualifications:
  • At least 3 years of experience with NextGen PM software.
  • A minimum of 3 years in the healthcare sector.
  • Proficient in Microsoft Excel, Word, and PowerPoint.
  • Familiarity with ICD-10, CPT, and HCPCS coding systems.
  • Knowledge of medical terminology and clinical procedures.
  • Experience in creating instructional materials.
  • Strong organizational and communication skills.
  • Ability to thrive in a dynamic work environment.
  • Adherence to HIPAA regulations.
  • Possession of a valid driver's license.
  • Access to reliable transportation.
  • Physical capability to stand for extended periods.
Interpersonal Skills:
  • Customer-oriented with a collaborative mindset.
  • Detail-oriented with effective project management abilities.
  • Skilled in conflict resolution and problem-solving.
  • Strong attention to detail and independent work capabilities.
  • Excellent communication and organizational skills.