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NextGen PM Application Trainer
2 months ago
This role is pivotal in enhancing the capabilities of front and back office personnel through comprehensive training on the NextGen PM application. The position involves delivering in-person training sessions and providing ongoing support to system users across various locations.
Key Responsibilities:- Conduct training sessions on PMGNTX Best Practice methodologies and PM software.
- Facilitate post-implementation training aimed at improving efficiency and workflow.
- Collaborate on process improvements that adhere to Best Practices.
- Lead orientation sessions for newly hired staff.
- Engage in system upgrades and testing activities.
- Coordinate with other departments to ensure superior customer service.
- Assist in the creation and upkeep of the training curriculum.
- Participate in professional development opportunities.
- Identify and troubleshoot issues through user engagement.
- At least 3 years of experience with NextGen PM software.
- A minimum of 3 years in the healthcare sector.
- Proficient in Microsoft Excel, Word, and PowerPoint.
- Familiarity with ICD-10, CPT, and HCPCS coding systems.
- Knowledge of medical terminology and clinical procedures.
- Experience in creating instructional materials.
- Strong organizational and communication skills.
- Ability to thrive in a dynamic work environment.
- Adherence to HIPAA regulations.
- Possession of a valid driver's license.
- Access to reliable transportation.
- Physical capability to stand for extended periods.
- Customer-oriented with a collaborative mindset.
- Detail-oriented with effective project management abilities.
- Skilled in conflict resolution and problem-solving.
- Strong attention to detail and independent work capabilities.
- Excellent communication and organizational skills.