Lead Change Management Specialist
3 weeks ago
We are seeking an experienced and motivated Lead Change Management Specialist to own and drive the Change Order (CO), Change Request (CR), and Project Change Request (PCR) Processes for all functional groups within our organization. As the Change Control process owner, you will be responsible for the development, optimization, and continuous improvement of our suite of Change Control processes (CO, CR, PCR) as well as all tools, templates, and activities necessary for successful implementation.
Key Responsibilities- Lead the Change Order Process through governance and oversight, including facilitating implementation meetings and weekly Change Control status meetings.
- Effective cross-functional communication with various teams, including Aftermarket, Manufacturing, Planning, Procurement, Product Management, Project Management, Quality, and Technology, to ensure that change order information and activities are correctly processed and executed.
- Serve as the final reviewer of Change Order (CO) & Project Change Request (PCR) packages for quality assurance, ensuring the accuracy and completeness of all materials, documents, and Bills of Material.
- Optimize and manage change order workflows, including CO kick-off, approval, and implementation efforts, to assure timely approvals and successful implementation of changes.
- Create training materials and provide guidance and support for new and current employees on change control processes, including Change Order and Change Request processes, using SAP for creating and revising materials, documents, BOMs, and Project Change Request process for changes to final or frozen project scope, budget, quality, or timeline attributes.
- Support all departments as needed to improve CR/PCR/CO process efficiency through targeted training and tactical support when necessary.
- Generate comprehensive reports and execute complex queries to provide stakeholders with insightful analyses regarding the current status and performance metrics of relevant change processes and operations.
- Relevant 4-year College Degree and 3 years of experience preferred, or Associate Degree and 5 years of experience in Change Control and Technical Document Management (Process & Tools).
- Experience and understanding of business process development, execution, and optimization methodologies.
- Comprehensive SAP experience.
- Project Management experience.
- Comfortable working in Google Workspace, including use of Google Docs, Google Sheets, GMail, Google Drive, and Sites, as well as Microsoft Office 365.
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