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Room Attendant
2 months ago
Job Number
Job Category Housekeeping & Laundry
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Respond promptly to requests from guests and other departments. Prepare housekeeping cart with necessary supplies and transport it to designated areas. Enter guest accommodations following established procedures to ensure safety and privacy. Replace guest amenities and supplies as needed. Change out soiled linens and towels with fresh items. Make beds and arrange towels neatly. Clean and sanitize bathrooms thoroughly. Dispose of trash, soiled linens, and room service items appropriately. Verify that all appliances are present and functioning correctly. Organize desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties in guest rooms and hallways.
Adhere to all company policies and safety protocols; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications; store flammable materials properly. Maintain a clean and professional appearance; uphold confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address service needs; assist individuals with disabilities; express gratitude to guests sincerely. Communicate with others using clear and professional language. Collaborate with team members to achieve common goals. Ensure compliance with quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and over 25 pounds with assistance. Ability to maneuver a loaded housekeeping cart and other equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for extended periods throughout the work shift. Grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $20.00 to $20.00 per hour and includes health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other wellness benefits. Benefits may be subject to eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and fostering an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while maintaining the comfort of the familiar across the globe. As a host with Marriott Hotels, you will help uphold the promise of Wonderful Hospitality by delivering thoughtful, heartfelt, forward-thinking service that builds upon this living legacy. With a name synonymous with hospitality worldwide, we welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you become part of a portfolio of brands within Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. JW Marriott is part of Marriott International's luxury portfolio, consisting of over 100 beautiful properties in gateway cities and distinctive resort locations worldwide. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a unique work experience, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition, and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with how we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.