Appliance Repair Support Specialist

5 days ago


Anchorage, Alaska, United States UASA Full time

About Us

We are a leading appliance repair company with over 40 employees and two locations in Alaska. Our mission is to provide exceptional service, a wide selection of products, and competitive prices.

Job Description

We are seeking an experienced Customer Service Representative to join our team in Anchorage or Wasilla. This role involves providing top-notch customer service, scheduling appointments, dispatching technicians, and maintaining accurate records.

Key Responsibilities

  • Provide customer service via phone, email, or in-person
  • Schedule appointments for technicians to perform repairs
  • Dispatch technicians to job sites
  • Maintain accurate records of customer information and appointment details

Requirements

  • Strong customer service and communication skills
  • Experience in scheduling appointments and dispatching (preferred but not required)
  • Ability to work in a fast-paced environment

What We Offer

  • Paid time off
  • 401k plan
  • Health benefits

Salary Range

$18.00 - $21.00 per hour



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