Process Improvement Director

4 days ago


Duluth, Georgia, United States National DCP, LLC Full time

Job Title: Process Improvement Director

About Our Company

National DCP, LLC is a dynamic global supply chain management company serving Dunkin' franchisees. We are dedicated to supporting over 10,000 quick service restaurants and delivering exceptional value, cost savings, quality products, and reliable service.

Job Description

We are seeking a highly skilled and innovative Continuous Improvement Director to drive operational efficiency and process optimization across our organization. The successful candidate will develop and implement strategies to improve performance, foster a culture of continuous improvement, and ensure the organization meets key objectives in quality, efficiency, and cost-effectiveness.

Main Responsibilities:
  • Develop and execute a comprehensive continuous improvement strategy aligned with the organization's goals, focusing on cost reduction, operational efficiency, and quality improvement.
  • Lead the identification, development, and implementation of process improvement projects across departments, utilizing lean principles, Six Sigma methodologies, and other process improvement tools.
  • Design and deliver continuous improvement training programs for staff, promoting a culture of operational excellence and empowering employees at all levels to contribute to process enhancements.
  • Drive change management efforts to ensure smooth implementation of new processes, tools, and systems, addressing resistance and ensuring successful adoption.

Qualifications:

  • Bachelor's degree in Business, Engineering, Operations Management, or a related field (Master's degree preferred).
  • Minimum of 7-10 years of experience in continuous improvement, process improvement, or operational excellence roles, with at least 3 years in a leadership position.
  • Certifications: Lean Six Sigma Black Belt or similar certification strongly preferred.


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