Dog Daycare Coordinator

1 month ago


Pittsburgh, Pennsylvania, United States The Dog Stop East End (TDS-0001) Full time
Job Title: Dog Daycare Front Desk Coordinator

We are seeking a highly motivated and organized individual to join our team as a Dog Daycare Front Desk Coordinator at The Dog Stop East End (TDS-0001).

Job Summary:

The successful candidate will be responsible for managing the front desk operations, ensuring a smooth and efficient experience for our customers and their pets. This includes checking in and out customers, scheduling services, and maintaining accurate records.

Key Responsibilities:
  • Manage front desk operations, including checking in and out customers, scheduling services, and maintaining accurate records.
  • Perform behavioral evaluations for new guests and provide training to new employees.
  • Learn and utilize our computer database to manage customer information and schedule services.
  • Answer phone calls and respond to customer inquiries in a professional and courteous manner.
  • Maintain inventory of front of house and back of house supplies and retail items.
  • Report damaged equipment and items in need of service.
  • Contribute to a positive team environment and provide exceptional customer service.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a customer-facing role or pet care industry preferred.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and multitask.
  • Knowledge of dog body language and behavior.
What We Offer:
  • A fun and dynamic work environment.
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A comprehensive benefits package, including paid time off and discounts on retail and services.

At The Dog Stop East End, we are committed to providing exceptional customer service and creating a positive experience for our customers and their pets. If you are a motivated and organized individual who is passionate about pet care, we encourage you to apply for this exciting opportunity.


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