Technical Support Specialist

1 week ago


Richmond, Virginia, United States InterSources Full time
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at InterSources Inc. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide technical support and troubleshooting for desktop products, including Windows 11, SharePoint Online, OneDrive, Teams, and MS O365
  • Utilize troubleshooting tools and skills to manage and administer desktops, laptops, and tablets
  • Communicate effectively with customers and provide solutions to hardware and software issues
  • Work with help request tracking and reporting tools to ensure efficient issue resolution
  • Stay up-to-date with IT concepts and trends, and new technologies to provide expert support
About Us

InterSources Inc. is a Certified Diverse Supplier and a Google Cloud partner. We offer innovative solutions to help clients with Digital Transformations across various domains and industries. Our team is committed to providing secure service solutions by developing and using the latest technologies.

We align strategy with execution and provide industry-leading capabilities to our clients. Our teams drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.



  • Richmond, Virginia, United States Innova Solutions Full time

    {"title": "Technical Support Specialist", "content": "Job SummaryInnova Solutions is seeking a skilled Technical Support Specialist to provide exceptional customer service and technical support to our clients. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving technical issues, providing technical guidance and...


  • Richmond, Virginia, United States Virginia Department of Human Resource Management Full time

    Technical Support Specialist Job Type: Full-Time (Salaried)Location: VirginiaCategories: Information Technology Position Overview: The Technical Support Specialist is a vital member of the Virginia Department of Human Resource Management, serving as the primary technical support resource for agency personnel. This role is dedicated to addressing and...


  • Richmond, Virginia, United States Focused HR Solutions Full time

    Job DescriptionFocused HR Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide Tier 2 and 3 technical support to internal clients on a day-to-day basis.Act as a backup to Client...


  • Richmond, Virginia, United States Securitas Electronic Security Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Securitas Electronic Security. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesRespond to technical inquiries and resolve issues in a timely and...


  • Richmond, Virginia, United States Avaya Full time

    About the OpportunityWe are seeking a highly skilled Technical Specialist to join our team at Avaya. As a Technical Specialist, you will be responsible for providing daily onsite support to our customers, answering calls from the help desk, and troubleshooting technical issues with the VoIP phone system.You will work closely with our team to resolve issues,...


  • Richmond, Virginia, United States Apex Systems Full time

    Job Title: Technical Support SpecialistLocation: Remote (Local candidates preferred)Contract: 6 months or longerShift: Monday to Friday, 1:00 PM - 10:00 PMJob OverviewThe Technical Support Specialist is tasked with addressing initial reports of technical issues or requests. The Specialist aims to resolve as many inquiries as possible during the first...


  • Richmond, Virginia, United States Avaya Full time

    About the OpportunityWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Avaya. As a Technical Support Specialist, you will be responsible for providing daily onsite support to our customers, answering calls from end users and system administrators, and troubleshooting phone features and application issues.**Key...


  • Richmond, Virginia, United States Saxon Global Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Saxon Global. As a key member of our Applications Support team, you will be responsible for providing technical support for our University's Third-party systems and ERP (Banner) system.Key ResponsibilitiesProvide technical support for Third-party systems and ERP...


  • Richmond, Virginia, United States Avaya Full time

    About the OpportunityWe are seeking a highly skilled Technical Specialist to join our team at Avaya. As a Technical Specialist, you will be responsible for providing daily onsite support to our customers, answering calls from the help desk, and troubleshooting technical issues with the VoIP phone system.Key Responsibilities:Provide daily onsite support to...


  • Richmond, Virginia, United States Crescens Inc. Full time

    Job DescriptionCrescens Inc. is seeking a skilled Technical Support Specialist to join our team. As a Help Desk Technician, you will be the primary point of contact for providing technical support to all areas within the organization.Key Responsibilities:Technical Support: Provide timely and effective technical support to users, including troubleshooting,...


  • Richmond, Virginia, United States Cynet Systems Full time

    Job Description:Job Summary: We are seeking a highly skilled Technical Support Analyst to join our team at Cynet Systems. As a Technical Support Analyst, you will be responsible for providing technical assistance to our clients and ensuring that their IT needs are met.Key Responsibilities:Determine the technical needs of our clients and communicate them to...


  • Richmond, Virginia, United States Stellar Professionals Full time

    Position OverviewWe are currently seeking a Technical Support Specialist to join our team at Stellar Professionals.Interview Format: In-personLocation: Richmond, VAWork Model: OnsiteOperating Hours: Eastern Standard Time (EST)Qualifications: Candidates should possess a minimum of 3 years of relevant experience in the following areas:Exceptional customer...


  • Richmond, Virginia, United States Strategic Staffing Solutions Full time

    Strategic Staffing Solutions is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for ensuring the stability and performance of our learning management system, Docebo. Your primary focus will be on addressing internal user concerns via shared inbox and Slack channels, providing...


  • Richmond, Virginia, United States Fort Bend County Full time

    Job SummaryFort Bend County is seeking a skilled Technical Support Specialist to provide tier II support for workstations, applications, mobile devices, network infrastructure, and related technology. The ideal candidate will have a strong background in computer systems and network administration, with excellent problem-solving skills and the ability to work...


  • Richmond, Virginia, United States Cynet Systems Full time

    Position OverviewRole Summary: Cynet Systems is seeking a Lead Technical Support Specialist. Ideal candidates will possess a minimum of four years of practical experience in supporting a large, varied, and non-technical workforce. This role will provide Tier 2 and Tier 3 support to internal stakeholders on a daily basis, while also serving as a backup for...


  • Richmond, Virginia, United States Fort Bend County Full time

    Job SummaryFort Bend County is seeking a skilled Technical Support Specialist to provide tier II support for workstations, applications, mobile devices, network infrastructure, and related technology.Key ResponsibilitiesIdentify, analyze, and initiate resolutions as second-level support for all PC and peripheral connectivity devices.Responsible for...


  • Richmond, Virginia, United States Infranet Technologies Group Full time

    Position Overview: IT Support Analyst at Infranet Technologies GroupRole SummaryInfranet Technologies Group is seeking a proficient IT Support Analyst to enhance our service delivery. This role focuses on providing exceptional technical assistance and customer support to our valued clients. As a leading regional provider of IT Managed Services and Technology...


  • Richmond, Virginia, United States Stellar Professionals Full time

    Job OverviewWe are seeking a Technical Support Specialist to join our team at Stellar Professionals.Location: Richmond, VAInterview Format: Webcam InterviewWork Arrangement: HybridWorking Hours: Eastern Standard Time (EST)Qualifications: The ideal candidate will possess a minimum of 5 years of relevant experience in the following areas:Proficient in...


  • Richmond, Virginia, United States MSys Inc Full time

    Job Overview:Position:Technical Support Specialist - OnsiteLocation:Richmond, VA, United StatesEmployment Type:Long-term - W2 or C2CJob Summary:MSys Inc is in search of a dedicated local candidate for an onsite technical support role. The ideal applicant will possess experience in assisting Windows desktop users within a corporate setting.Key...


  • Richmond, Virginia, United States Fort Bend County Full time

    Job SummaryFort Bend County is seeking a skilled Technical Support Specialist I to provide tier II support for workstations, applications, mobile devices, network infrastructure, and related technology. The successful candidate will work with a team of support specialists to provide optimal service and support to County employees.Key...