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Sales Consultant

2 months ago

San Diego, California, United States Crate&Barrel Full time

Sales Consultant

Location: San Diego, California

At Crate and Barrel, we are dedicated to creating meaningful living spaces that enhance the joy of modern life. With a diverse team of over 8,000 associates across 130 locations in the U.S. and Canada, we work collaboratively to drive results and innovate in the home furnishings industry. Our journey began in 1962, and we continue to evolve with a commitment to quality and customer satisfaction.

We are seeking a motivated individual with an inclusive mindset to join our team as a Sales Consultant.

As a Sales Consultant at Crate and Barrel, you will play a crucial role in shaping our customers' shopping experience. Your genuine enthusiasm for our products will create an inviting atmosphere that encourages customer engagement and loyalty. Under the guidance of the Assistant Store Manager and Sales Team Leader, your daily responsibilities will include achieving sales targets, becoming knowledgeable about our product offerings, assisting customers with inquiries, and maintaining a tidy and welcoming sales environment.

Key Responsibilities:

  • Drive company sales growth and profitability through effective selling techniques, teamwork, and exceptional customer service.
  • Exhibit company standards in sales, customer service, visual merchandising, and collaboration.
  • Stay informed about all product offerings and current promotions.
  • Share and apply product knowledge to enhance customer interactions.
  • Ensure sales floor coverage and adhere to assigned schedules.
  • Assist with store maintenance and keep displays organized and appealing.
  • Engage with customers proactively and address their needs attentively.
  • Support customers in product selection and process orders or returns efficiently.
  • Communicate customer feedback to management regarding policies and product requests.
  • Participate actively in store meetings and training sessions.
  • Foster a collaborative team environment by working respectfully and effectively with colleagues.
  • Contribute to achieving store sales and service goals as outlined by management.
  • Maintain awareness of training resources and opportunities for personal development.
  • Utilize technology and systems relevant to the position and participate in ongoing training.

Qualifications:

  • Previous experience in customer service or retail is preferred.
  • Strong verbal and written communication skills.
  • Basic math skills and the ability to lift up to 50 pounds with assistance.
  • Availability to work a flexible schedule, including weekends and holidays.

At Crate and Barrel, we value our associates and offer a comprehensive benefits package that supports their well-being both on and off the job. Our commitment to diversity and inclusion ensures that all applicants are considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other status protected by law.

Join us in our mission to inspire and enhance the lives of our customers through exceptional service and quality products.