IT Network Security Expert
5 days ago
We are seeking a highly skilled Network Manager to join our team at Paragus Strategic IT. In this role, you will be responsible for managing client networks, ensuring security and compliance protocols are in place, and providing top-notch customer service.
Company Overview:
Paragus Strategic IT is a leading provider of IT services, dedicated to delivering exceptional results to our clients. We are committed to fostering a collaborative and dynamic work environment that encourages growth and innovation.
Job Responsibilities:
- Recommend and implement best practices for client IT infrastructure, ensuring adherence to security, compliance, and maintenance protocols.
- Perform regular health checks on client IT infrastructure, identifying areas for improvement and ensuring network security and compliance.
- Manage network hardware and software replacement schedules, recommending improvements and documenting declined suggestions.
- Conduct compliance assessments based on State, Federal, industry, and internal policies, providing actionable solutions to address any gaps.
- Collaborate with the client team to deliver outstanding customer service that prioritizes the client's best interests and satisfaction.
- Maintain comprehensive documentation of server and network topology, asset inventory, and configurations for reliable and organized client support.
- Act as a resource for escalated issues, following security protocols and raising concerns to the Director of Security & Compliance as needed.
- Participate in our on-call rotation, providing 24/7 support for 3 weeks per year to ensure clients' systems run smoothly.
Requirements:
- 4+ years of prior IT and System Administration experience required.
- Experience working for an IT Managed Service Provider preferred.
- Experience working directly with a client or customer.
- Intermediate knowledge of Microsoft operating systems and suite of products required.
- Experience with firewalls, switches, and Access Point topologies.
- Experience with disaster recovery planning and business continuity strategies.
- Proficient in documenting IT systems and networks using tools like IT Glue or similar platforms.
- Familiarity with regulatory compliance standards (e.g., HIPAA, PCI-DSS, CMMC).
- Proven ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
- Advanced network configuration, monitoring, and troubleshooting experience required.
- Ability to work independently and proactively determine areas requiring additional attention, monitoring, or maintenance.
- Strong documentation, inter-personal, and communication skills.
- Experience with infrastructure design and layouts preferred.
Compensation: $65,000 - $85,000 DOE. Flexible hybrid work schedule with only three days in office required per week.
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