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Personal Banker

2 months ago

Fort Lauderdale, Florida, United States PNC Financial Services Group Full time
Job Summary

PNC Financial Services Group is seeking a highly skilled and motivated Personal Banker - Relationship Builder to join our team. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and driving business growth.

Key Responsibilities
  • Customer Relationship Management: Acquire and deepen customer relationships through proactive sales and service activities, identifying opportunities to improve customer financial well-being.
  • Sales and Service: Drive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and drive new revenue and customer loyalty.
  • Product Knowledge: Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively, driving customer loyalty and growing customer share of wallet.
  • Risk Management: Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
Requirements
  • Education: High school diploma or equivalent required; related experience or product knowledge preferred.
  • Experience: 1+ years of related experience in customer-facing roles, preferably in the financial services industry.
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in sales and customer service principles.
What We Offer
  • Competitive Compensation: Competitive salary and bonus structure.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
  • Professional Development: Opportunities for career growth and professional development, including training and education programs.