Field Service Technician
4 weeks ago
Rivian is a company dedicated to keeping the world adventurous forever. Our team shares a love of the outdoors and a desire to protect it for future generations.
Job SummaryWe are seeking talented and motivated individuals to join our team as Field Service Technicians at Rivian. This is an evergreen job posting, which allows us to build a pipeline of qualified candidates who we can consider for future openings.
Key Responsibilities- Overdeliver on the internal and external customer experience at our service locations.
- Work with internal partners to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams.
- Provide exceptional customer service and support to our customers.
- Stay up to date with technical skills and required training.
- Maintain high quality work and efficiency while working with little supervision.
- Graduated from an accredited automotive repair school preferred.
- Proficient in navigating a laptop or computer in a windows or Mac environment.
- Able to read electrical schematics.
- Understands how high voltage and low voltage electricity works (basic electricity theory).
- Can diagnose and explain basic vehicle electronic communications like the CAN Bus system.
- Ability to drive non-commercial truck and trailer preferred.
- Ability to travel up to 75% of the time, or as needed.
- Parts department and billing experience preferred.
Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws.
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