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Patient Access Representative II Evenings

2 months ago


Hixson, Tennessee, United States Conifer Health Solutions Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare operations team, you will be responsible for ensuring seamless patient registration and access to our hospital services.

Key Responsibilities
  • Registration and Scheduling: Complete patient registration at the point of service, adhering to financial and cash control policies and procedures.
  • Customer Service: Provide world-class customer service to patients and families, ensuring a positive experience throughout their hospital stay.
  • Financial Clearance: Verify insurance, benefits, and coverage, and obtain necessary authorizations for hospital services.
  • Medical Necessity Checks: Secure medical necessity checks and verification in accordance with Centers for Medicare and Medicaid services.
Requirements
  • Education: High School Diploma or GED required; some college coursework preferred.
  • Experience: 0-1 year in a customer service role; 0-1 year administrative experience in a medical facility, health insurance, or related area preferred.
  • Skills: Minimum typing skills of 35 wpm; demonstrated working knowledge of PC/CRT/printer; customer service skills and experience.
Work Environment

As a Patient Access Representative II, you will work in a fast-paced hospital environment, interacting with patients, families, and healthcare professionals. You must be able to sit at a computer terminal for extended periods, occasionally lift/carry items weighing up to 25 lbs, and frequently stand, sit, and walk.

What We Offer

Conifer Health Solutions offers a competitive benefits package and opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.