Assistant Store Manager

2 weeks ago


Hemet, California, United States The Salvation Army Full time
About the Role:

The Salvation Army is seeking a highly motivated and experienced Assistant Store Manager to join our team at our Hemet Thrift Store. As a key member of our retail team, you will be responsible for assisting the Store Manager in the day-to-day operation of the store, ensuring excellent customer service, and maintaining a positive shopping experience for our donors and customers.

Key Responsibilities:

* Assist the Store Manager in the day-to-day operation of the store, including managing staff, maintaining store appearance, and ensuring excellent customer service.
* Provide coaching, training, and development to store employees to enhance their skills and knowledge.
* Ensure that customer and donor needs are met by maintaining good customer and donor relations, resolving complaints, and providing quick and efficient service.
* Communicate any personnel issues with management and issue disciplinary warnings, conference reports, employee evaluations, and goals as needed.
* Ensure that the store is maintained at ARC Merchandising Standards, with adequate inventory levels on hand, and that BRP (Back Room Processing) is completed efficiently.

Requirements:

* High school diploma or equivalent.
* Minimum of 2 years' previous retail management or supervisory experience.
* Ability to accurately handle POS/cash register operations and cash transactions.
* Valid driver's license and proof of insurance.
* Ability to pass a background check, including criminal history and sex offender registry.
* Ability to communicate effectively with management, fellow store employees, customers, and donors.

Physical Demands:

* Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
* Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks, and miscellaneous carts.
* Ability to move product up to 50lbs.
* Ability to perform various repetitive motion tasks.

Work Schedule:

* Our stores operate 7 days per week. Work schedules are determined by management and employees must be flexible to ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift, including evenings, weekends, and holidays.

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