Patient Care Associate
2 months ago
Position Overview:
As a vital member of our team, you will be responsible for managing incoming communications, ensuring that each interaction is handled with care and efficiency.
Key Responsibilities:
1. Respond to incoming inquiries, evaluating the urgency of each call to ensure appropriate action is taken.
2. Direct urgent matters to the relevant departments following established protocols to maintain high standards of patient care.
3. Schedule appointments for patients, facilitating seamless coordination of services.
Skills and Qualifications:
Strong communication skills, attention to detail, and a commitment to providing exceptional customer service are essential for success in this role.
About Integrated Health Associates, Inc.:
We are dedicated to delivering quality healthcare services and improving patient experiences through effective communication and operational excellence.
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